Seller hereby expressly disclaims all warranties
either expressed or implied warranty of
merchantability or fitness for a particular purpose.
This disclaimer by the seller in no way affects the
terms of the manufacturer's warranty if any. Title
to goods herein being purchased is retained by the
seller until goods are paid for in full by the
purchaser and at that time title passes to
purchaser. If goods herein being purchased are being
purchased for purposes of export, purchaser must
obtain from the Federal Government certain export
documentation before shipping to a foreign country.
In addition, manufacturers' warranties for exported
goods may vary or even be null and void. If you have
questions, please inquire. Any and all liability is
only for the products purchased.
Terms & Policies
For all prices and products, we reserve the right to
make adjustments due to errors, changing market
conditions, product discontinuation or typographical
errors in advertisements. FocusMedicalSupply.com is not responsible
for manufacturer price changes, which may occur at
any time without notice. The product images on this
web site may not exactly reflect the product you
receive. Design revisions and color variations may
Please keep all packing material and documentation
in the event that your equipment has to be serviced
Before returning any product, you must obtain a
Return Merchandise Authorization (RMA) number. NO
returns, of any type, will be accepted without an
RMA number. Please have the following information on
hand when calling for an RMA number: customer name,
invoice number, serial number and the nature of the
problem. To obtain an RMA number and return
instructions, please call Focus Medical Supply
All defective products will be accepted by
for credit, exchange or repair, at
discretion within 30 days from the invoice date.
After 30 days, the manufacturer's warranty applies.
Some non-defective products may be returned for
credit or exchange. Those returns authorized by
FocusMedicalSupply.com are subject to a restocking fee of up to
30%, and must be completed within 30 days of the
date of invoice.
All products to be returned must be returned within
30 days from the invoice date, 100% complete, in
resaleable condition, and must include original
packing material, manuals, blank warranty cards and
other accessories provided by the manufacturer.
FocusMedicalSupply.com reserves the right to authorize product
returns beyond 30 days from the invoice date. If the
product is accepted after 30 days, credit will be
issued toward FUTURE PURCHASES ONLY.
Certain products such as raised toilet seats,
commodes, erection aids, etc., may not be returned
due to hygiene issues. Due to manufacturers' return
policies, titanium wheelchairs, custom wheelchairs
and other custom equipment may be returned to
FocusMedicalSupply.com for repairs only - no refunds or exchanges
can be made at any time.